
FAQ
01.
What services do you offer?
We provide a range of travel services including flight bookings, hotel reservations, tour packages, travel insurance, car rentals, and personalized itinerary planning.
03.
Can I customize my travel package?
Absolutely! We specialize in tailor-made travel experiences. Let us know your preferences, and we’ll design an itinerary that suits your needs, budget, and travel style.
05.
What if I need to cancel or reschedule my trip?
Cancellation and rescheduling policies vary depending on the airlines, hotels, and service providers. We’ll inform you of the terms before you confirm. Our team will assist you with any changes and guide you through the process.
07.
Is travel insurance included in the package?
Travel insurance is not automatically included, but we highly recommend it. We can help you add a suitable policy that covers medical emergencies, trip cancellations, lost luggage, and more.
09.
​Do you offer 24/7 customer support while I’m traveling?
Yes! Our support team is available around the clock to assist you with any issues that may arise during your trip.
02.
How do I book a trip with your agency?
You can book a trip by contacting us directly through our website, phone, email, or visiting our office. Our travel experts will guide you through the entire booking process.
04.
Do you offer group travel or corporate travel packages?
Yes, we organize group tours, corporate retreats, team-building trips, and business travel solutions. Special discounts may apply for large groups.
06.
Why should I book through a travel agency instead of online?​​​
Booking through us gives you access to expert advice, exclusive deals, personalized planning, and ongoing support before, during, and after your trip — something DIY booking can’t match.
08.
How can I pay for my trip?
We accept various payment methods including credit/debit cards, bank transfers, and online payments. Payment plans or installments may also be available depending on the package.